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Are there courses for things like "Interpersonal Interaction"? I haven't been in conatct with clients for years!

I am in the startup phase of my business and I feel rusty when it comes to interaacting with people! Are there etiquette rules? IS the customer always right?

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Hi, Nicole

Yes there are courses on business interactions.  I have taught them myself.  Sometimes they come under the heading "organizational behavior".  There are also courses on negotiation skills that you would probably find very helpful.  And finally, there are often courses on sales skills.  All of these would be offered through local universities or community colleges -- sometimes in extension programs.  There are also a lot of consultants who will run seminars in various cities on these topics -- though these can be expensive.

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